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What kind of information
do you need from me?
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Questions
and information will be mailed to you after your purchase of a website. As
soon as you reply with all the information we need for your website It
will take up about 24 to 48 hours to complete your site. Once completed
you will receive an email with your login information. The more
information you give us the more personalized your website will be; and
remember we will not make any changes once the initial set up is
complete so it is important to send us all the information you want on
your website. To have these questions emailed
to you click here
and put the word 'question' in the subject line.
-
or -
You
can see what information is needed now by clicking
here.
How do I edit my
website?
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Once
you have changed your website once, it is easy to do again. There are
two ways to make changes. The first option you use your cpanel; the
second you have to purchase a program if you don't already have
it.
Option
1:
Step 1: Go to
your cpanel (companyname.yourafricanmarket.com/cpanel) and enter your
username and password.
Step 2: Click on
the icon “file manager” and another window will pop up (so make sure
if you have pop ups blocked on your internet you will not see the
correct window)
Step 3: Now you
should see a list of folders. Click on the folder named
“public_html” (make sure your clicking on the folder icon not the
name of the folder)
Step 4: Now you
will see folders and page names. There are 4 pages on your website when
we set it up. Index is the homepage; afclothing is your African clothing
page; pc is your health and beauty page; art is your African art page;
and contact us is your company information page.
Choose which page you
want to work on by clicking on the name of the page not the icon.
Step 4: Once you
click on the page you want, you will notice in the right upper screen
the name of the page with a list of options. You want to click on
“html editor”.
Another screen will
open up and you will see your webpage basically as you see on the
website but you can see outlines of the table made and more. From here
you can actually type directly on the page where you want. Other changes
you have to work on learning how to use the options, but this is an easy
way of making changes on your website. Once your finished making changes
and it looks the way you want click save.
Step
5: Always check the changes online. If you don’t see the changes
right away wait a minute and refresh your screen.
Option
2:
We
also suggest using a program called Dreamweaver. This will allow you to open your website
and see everything as you see on the web and also in html code. Once you get this program you can insert the pictures and
text right into you website pages.
You
can find the five pages of your website when you login at the ftp site
(to login go to ftp://companyname.yourafricanmarket.com and in the tool
bar click file login as...; then enter your username and password) Click
on the public_html folder. There you will see index (which is the
homepage), coinfo (which is your information page), af clothing.html,
pc.html, and art.html (which are your category pages). Copy these files to your computer
then open those pages in Dreamweaver to update. You can see how the other
pictures are linked to help you learn. The link would be ie. images/nameofphoto.jpg
If
you add any pictures to those files you must put a copy of the picture
into the file 'images' where you can find at the ftp site, in the
public_html/images. Once you link the images correctly you will
not see the images in Dreamweaver, there will be an empty box. You will
only see the images show up once you update the pages by dragging them
into the ftp site and overwrite the old files and copy the images into
the image folder.
*IMPORTANT
NOTE* Make
sure you keep a back up of your files incase any error might
occur.
How
do I use my shopping cart?
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Your
shopping cart is an easier way to update you products. Using your
shopping cart will help you make the changes you need without actually
working on your website pages.
Step 1: Go to
www.africaimports.com and find the product you want on your shopping
cart. When you find a product right click on the enlarged image and save
as to your computer. Take note of the weight, price, and description.
Step 2: Sign in to your
shopping cart. (Go to http://comapnyname.yourafricanmarket.com/shop/admin)
and enter your username and password.
Step 3: Click on my
store. then to the left of the screen you will see a list of categories
to work on your website. Click on catalog and a drop down menu will
appear. Then click on categories/products.
Step 4: To create a new
category click on category and name what you would like. if there is
already a category you want to add a product to click on the category, such as
African clothing. Once the category is highlighted click on the arrow under
action on the highlighted line. Click new product when you see the list
of products under that specific category.
Step
5: Put in the date, name of product, price (no dollar sign needed),
description, weight, and picture that you saved on you computer by using
the browse button (all this information you can get from our website at africaimports.com). Click
preview. Click insert if it looks correct. And you done!
Making
any other changes to your shopping cart you will have to use the
tutorials to help you.
How do I have a secure
connection on my shopping cart?
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You
can use this link https://secure140.websitewelcome.com/~name
to secure your shopping cart. Just change the word 'name' in the link
with your name.
If
you need your own personal ssl certificate i.e. https://companyname.yourafricanmarket.com
it will cost $100 per year for the certificate and you can have it setup
within a few days. Please email us at website@hosting.africaimports.com
to discuss setup and payment.
How
do I get a merchant account?
Click
here
to know all about a merchant account and how to get one.
How do I pay for my
website?
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You
can make your monthly payments in whatever way is easiest for you.
We can charge your card automatically one time per month; you can email
us with a payment; you can make one larger payment to cover three months
or one year at a time; or you can mail in your payment. You can let us
know by emailing us at website@hosting.africaimports.com
Right
now you can pay for the whole year in one payment of $59.50 and save
$11.90. Otherwise the
cost is $5.95 per month.
After the initial purchase and setup of $29.95.
How
do I change my domain name?
If you do not want to
have yourafricanmarket included in the name of your site you must purchase
a domain name. You can go to godaddy.com or some other
domain name registrar and purchase a domain name. After you purchase one
you need to set the dns servers to the domain ns279.websitewelcome.com
and ns280.websitewelcome.com and then let us know once this is done by
emailing us at website@hosting.africaimports.com.
We will then change your website over to the new domain name.
How do I get the
information to access my website?
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Once your website is setup we will email
you all the information you need to access your website and shopping
cart. We will give you the links, username, and password that is needed.
I want to cancel my
website?
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If you are unhappy with the website you purchased
you can email us at website@hosting.africaimports.com
to cancel your website.
Can I use the photos
on africaimports.com for my website?
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Yes. To know more clicking
here.
Do orders come to me
or are they drop-shipped?
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The orders will come to you. You will
interact with your customers: collect any payments: and ship any
merchandise to them. If you want something
drop shipped from us to one of your customers, there is an additional
$5.00 drop shipping charge.
If you want to know more about
drop-shipping, clicking
here.
How long will it take
to have my site up and running after I purchase it?
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Your website will be online right away.
As soon as you give us the answers to the questions that we need to
complete your website, your site can be completed in about two business
days.
How will anyone find
my website?
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If
you want someone to be able to search on google or another search engine
you must sign up with them to have search words to find your website.
Otherwise the only way for someone to find your website is by word of
mouth. |
