purchasing a website you will receive an email letting you know
what information we need. Please read and answer all the
questions in detail so we can personalized your website to fit
your company best. To see what information will be
requested in the email Click the link below:
Once you reply with all the information needed please allow
between 1-3 business days for your site to
be completed. Once your site has been finished, you will
receive an e-mail with your login information. Once you can view
your website, you can email us back any changes that are
necessary. Please reply within a reasonable time period otherwise we will
consider the initial set up of your website complete. Once the
initial set up is complete there are no further changes made
on your website so it is important to give us all the
information immediately during the initial set up process.
How do I change or edit the non-shopping
cart section of my website?
There are two ways
to make changes: The first option is to use your cpanel; the
second option is to use an html editing program.
Open your internet
browser and enter the following URL (replacing the word
companyname with your domain)
Enter your username
and password and click OK.
Click on the icon
“file manager” and another window will pop up (so
make sure if you have pop ups blocked on your internet you
allow access by your own web site). Then click "Go".
Now you should see a
list of folders. Click on the folder named
Now you will see folders and page names listed in the center chart area. There are 5 pages on your website when
it is set up. Index.html is the homepage; af clothing.html is
your African clothing page; pc.html is your health and beauty
page; art.html is your African art page; and contact us.html is
your company information page
Choose which page
you want to work on by clicking on the name of the
Once you have
selected the page you want to edit click on the icon at the top of the screen labeled
A window will popup as shown below,
just click "Edit" to continue to the editor.
Once you have finished making changes and it looks
the way you want click 'save'.
Always check the
changes you have made by loading the page you changed in
another window. If you do not see the changes right away, wait
a minute and refresh your screen.
There are many html
editors available, both commercial offerings and free open
source software. Generally commercial software will be better
supported and have more functionality. Examples of commercial
software are Adobe Dreamweaver and Microsoft Frontpage. The
downside to commercial website editing software is that it can
be expensive. Free open source software, though it does not
come with support and may not be as functional as some
commercial software is free and easy to try out. One software
package that we have used that has worked reasonably well is
called Amaya. You can find out more about this program and
download it here.
You can find the
five pages of your website when you login at the ftp site (to
login using MS Internet explorer go to
ftp://companyname.yourafricanmarket.com and in the tool bar
click 'file' then 'login as'; then enter your username and
password) Click on the public_html folder. There you will see
'index' (which is the homepage), 'coinfo' (which is your
information page), 'af clothing.html', 'pc.html', and
'art.html' (which are your category pages). Copy these files to
your computer then open those pages in your HTML editor to
If you wish to add
pictures to an html page you must copy the picture files to the
'images' folder which you can find at the ftp site, in the
section 'public_html/images'. You can then add the images using
the url images/imagename.jpg
Make sure you keep a back up of your files to
protect yourself in case something happens to your live pages.
The shopping cart
makes running your website simple. You can begin adding
products immediately without any knowledge of code or
programming using the administration section of the shopping
first step is to login to the administration section of your
Sign in to your shopping cart by
going to http://yourdomain/shop/admin (replace yourdomain with
your domain name) and when
prompted enter your username and password.
Click on "catalog"
in the menu on the left hand side of the screen.
Next click on the link that appears below the "catalog" link labeled
here you can see the three categories we set up for you. To create
more click on the "new category" button located under the other categories.
the name of the category on the right hand side in the blank
box, (an images is asked for but is not required) and click
To add a product to a category (say..'African
clothing') you need to open the category, you can do this by locating
at the top right hand corner of the page "Go to" and a
drop down menu that says 'top'. Use the drop down to select the
category you want. Once you've selected the category you will see the products
inside that category. From here you can click on
the "new product" button. (Note that there is
also the new category button, which allows you to create
sub-categories under the category that you are in to help you
organize your products.)
Fill in the form as follows:
Product Status (This should be set to In Stock)
Date Available (Leave this blank. You should only use this if you want to have an item be available in the future in which case you would enter a date in the future when the item will be available)
Products name (Enter the name of the product)
Tax Class (Set to Taxable goods unless sales tax should not be charged on the item)
Products Price Net (Enter the price you want to charge for the item)
Products Price Gross (This will fill in automatically with the price including sales tax)
Products Description (Enter a description of the item here)
Products Quantity (Enter the quantity of the item that you want to have available on the site)
Products model (Leave this blank)
Products Image (Click the button under the words Main Image to select a thumbnail sized image of the product from your hard drive. Click the Add large image link and then click the Choose file button to add a large image of the item from your hard drive)
Products URL (Leave this blank)
Products Weight (Enter the weight of the item in pounds)
You can make your
monthly payments in whatever way is easiest for you. We can
charge your card automatically each month; you can e-mail us
with a payment; you can make one larger payment to cover three
months or one year at a time; or you can send a check in the
Right now you can
pay for the whole year in one payment of $59.50 and save
$11.90. Otherwise the cost is $5.95 per month, after the
initial purchase and setup price of $99.00.
If you decide to change your domain name then there is a $30 fee for
changing your domain after your site is created.
You can go to godaddy, Network Solutions or any other
domain name registrar and purchase a domain name. After you
have purchased your domain name you need to set your domains
dns servers to ns279.websitewelcome.com and
ns280.websitewelcome.com Let us know once this is done by
emailing us at email@example.com and we will then change your website over to the new domain
website is set up we will e-mail you all the information you
need to access your website. If for any reason you didn't receive
the email (make sure to check your spam folder) please email us
at firstname.lastname@example.org to get the email re-sent to you.
The orders will come
to you. You will interact with your customers, collect any
payments and ship any merchandise to them. If you would prefer for us to ship items directly to your customers you can
call us with the orders to have them
drop-shipped to your customers. We will do all the packing and shipping
with only your company information in the order for an additional $5.00 drop-shipping charge.
There are many
reasons that error messages may appear. There are two common
reasons that are easy to fix.
One: you might have
installed buySAFE. buySAFE doesn't work currently so we do not
reccomend installing it. Uninstalling buySAFE from your
shopping cart should get rid of the error messages. If you want
to secure your shopping cart to be compatible with buySAFE you
will need your own personal ssl which is currently not an
option we offer with our hosting.
Search-Engine Safe URLs is activated on your shopping cart. To
fix this go to the admin section of your shopping cart, click
the "configuration" link on the left, click on "My store"
(listed below "configuration"), look in the center of the
screen for "Use Search-Engine Safe URLs (still in
development)", click on this, click the edit button, select
false and click the update button.
If your images look
distorted you will need to resize the pictures and re-upload
them to your shopping cart. You can do this by using an image
editing program like MS paint (which is on any Windows based
computer), The GIMP (free software) or Adobe Photoshop (paid commercial software).
Your images will look best if they are sized to be
close to square. The shopping cart system automatically
stretches or squeezes an image to fit a square area which is
why the images may appear distorted.
How long will
it take to have my site up and running
after I purchase it?
Google and MSN
have paid search term systems where you can pay to put
advertising on their search result pages. Google also has a
program called "AdSense" which you can use to advertise on
others sites who are a part of their adsense program.
Check out the google
paid advertising options here.
Check out the Yahoo paid advertising options here.
You can also promote your site through word of mouth by letting the people around you know about it. Print your website address on your business
cards, add it to your store signage, tell your customers that
you have a website and how to get there.
There are more options for promoting your site than we
can list here, try searching on the internet and you will
find numerous sources of information on how to get customers to
carry products that are not from Africa Imports?
This is your
website so you can add any products from anywhere that
you wish. If you will be reselling our products, you can use
any pictures, descriptions, and price suggestions from our
website that you want. If you use products of your own you will
have to add your own pictures and descriptions.
First you have to
sign into your cpanel (companyname.yourafricanmarket.com/cpanel) using the username
and password you were given. Click on the icon that says email
accounts (circled in red below).
Click on add/remove/manage accounts.
here you will set up your new email account with a password.
Once created, you can access your mail by going back to where
you created your account and you will see it listed. Click on
more/webmail to the right of the email account in the blue writing. And choose your webmail program
you want to use.
do I create colors and sizes for products in my shopping
When you login to
your shopping cart, click on "catalog" and select "Products Attributes". Here
you will see the product options, option values, and product attributes that we set up for the existing products in your shopping
If your option value already exists (such
as color or scent):
Check to see if the option value already has been
created (you will have to look through all of the option values in the upper right section.
For example, if you want to add the color purple to an item you
can see that the option value purple is already setup, so you do
not have to add it to that upper right section again. But if you want to add a new value
that does not already exist then you need to enter it by choosing the option
name from the drop down box (located at the bottom of the upper right section)
and enter the value in the en: (English) box. Once you've entered the value you want Click insert.
Once your value exists, you can then
assign the value to a product. Go to the bottom section of the page (titled Products Attributes) and select your
item, option name, and value from the drop down boxes (at the bottom of the page). Leave the Value price blank. Then click
insert. You will need to repeat this for each color/size/scent that you wish to assign to an item. For example if you have an item that is available in red and black you would choose the item, select color and then black. Next you would choose the item, select color and choose red.
If you are trying to add another option:
If you don't see the option value you'd like
for your product, you will have to create the option value.
Under product options enter the option you would
like to add in the en: (English) box. Click insert. For instance
if an item you created had different flavors you could add Flavor as an option.
Then under option value select the option name you
just created in the drop down box and enter the value into the
en: (English) box. Do this step as many times as you have values to
Once your option values exists, you can select your
item, option name, and value from the drop down box in the Products Attributes section at the bottom of the page. Then
I...? All the basic install questions regularly asked.
The "shipping.asp" link towards the bottom of the screen is the shipping info page. Click on this.
The lines at the end of the file you opened will be as follows:
define('TEXT_INFORMATION', 'If you are unhappy with your purchase for any reason at all, you can return your item(s) for a full refund or exchange: whichever you choose. All returns must be undamaged and returned within 30 days of your purchase for a complete refund. There is no refund of shipping costs or returned merchandise.');
The section in single quotes that starts with 'If you are unhappy... and ends with ...returned merchandise.' is the section that you want to change. Make sure to leave the single quotes there with your new text contained between them.
The privacy notice is privacy.php and can be edited in the same way as the shipping.asp page. Just look for the single quoted section that matches what you see when you are on your site.
Conditions and use is conditions.php
contact us is contact_us.php
How to get all of the product photos and descriptions?
You can download all of the product information from Africa Imports to use on your own website. Full instructions here.
Order before 2 PM (EST) to ship your order today!
(US Mail orders will be shipped the same day before 11:30 AM). Especially large orders placed after noon may be sent on the following day.
No shipments are sent on Saturday, Sunday, or holidays.
Orders can not be changed or added to on the day they are being shipped.
Our office and warehouse are partially solar powered.
You are guaranteed to be 100% satisfied with anything that you order. If you are not happy for any reason at all (or even no reason at all), you can return it for your choice of either a full refund or exchange.
All returns must be undamaged and returned within 30 days of your purchase. We do not pay shipping costs for returns.